Aims and Objectives
Work in partnership with stakeholders to understand and deliver their needs in a responsive, caring, and efficient manner
Integrate our teams to deliver services with respect, courtesy and promptness that provide an excellent customer service.
Continuously improve and innovate.
Strive to maintain highest commitment to safety compliance.
Measure and improve systems and process.
Manage services cost effectively and responsibly through fit for purpose.
Facility services is service oriented that provides a myriad of services to ensure safe, functional, attractive, and sustainable
facilities and support services for the IMDC residents, visitors and is comprised of following functions.
Front Office Functions – Reception, Reservation and Allocation of Facilities; MSH, Dorms, IMDC Rooms, VSA, Classrooms, Seminar and Syndicate rooms
Housekeeping Services / Pest Control, Fogging and Sanitation services / Water tank cleaning of MSH / Drainage cleaning services
Food Service Operations – PGPX Dining, Executive Dining and F&B orders across the campus for internal meetings, events
PGPX Students Accommodation, Allocation of Syndicate rooms and Food services functions.
Community Bakery service Operations
Hotel Booking for Programs participants
Décor Arrangements / Event support for Programs requirements; Custodial services, Tent, Table chair and food buffet arrangements
Community Tea Services
Faculty Lounge Services