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887 items in total found

Journal Articles | 2021

Energy access for marginalized communities: Evidence from rural North India, 2015–2018

Setu Pelz,Namrata Chindarkar, and Johannes Urpelainen

World Development

Rural energy access in India has improved steadily over the last decade. This progress is attributed to national energy reforms that aim to not only expand access to grid electricity and liquefied petroleum gas (LPG) but also to improve quality of access. Considering the historical caste-based energy access disparities unique to the Indian context, how equitable have recent improvements been? Using panel data representative of rural areas in six of India’s poorest states, we apply a linear regression model with caste and year interactions to quantify changes in energy access for historically marginalized Scheduled Caste and Scheduled Tribe (SC/ST) households relative to the all others between 2015–2018. We find that overall, inequities in an SC/ST household’s likelihood to obtain an LPG connection reduced (by 4.6%-points [95% CI: 0.7 to 7.7]). In contrast, overall inequities in grid connection likelihoods remained consistent. Looking beyond binary connection rates, we find that an SC/ST household’s supply improved less in terms of daily supply hours (by 1.42 h [CI: 1 to 1.83]) and monthly outage days (by 1 day [CI: 0.7 to 1.3]). Disaggregate analyses indicate that these broader trends are composed of distinct state-level trends modified by differences in baselines, marginalised population distributions, institutional capacity and accountability. Energy policy reform in India must consider caste-based inequities and take advantage of multi-dimensional supply measurement to encourage equitable and just progress towards sustainable energy access for all sections of the population.

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Journal Articles | 2021

Determinants of psychological well-being duringthe Covid-19 pandemic among “people living with HIV/AIDS” in India

Namrata Chindarkar, Vaibhavi Kulkarni, and Rajesh Chandwani

AIDS Care

Using survey data on 647 “people living with HIV/AIDS” (PLHIV) respondents from India, we examine the association between human, economic, and social capital and psychological well-being during the Covid-19 pandemic, and whether pandemic-induced job and financial insecurity are significant stressors. We find that among human capital indicators, family health status results in a more positive mental state and fewer personal conflicts among PLHIV while having more working-age adults in the household results in more conflict. With regards to economic capital, PLHIV in salaried jobs and self-employment have a less positive mental state compared to those in daily wage work. Compared to daily wage workers, those in salaried jobs and self-employment exhibit lower addictive behavior. Self-employed PLHIV respondents also engage in fewer conflicts with their significant other. We do not find any correlation between social capital and psychological well-being. Job and financial insecurity are negatively associated with psychological well-being. While job insecurity is associated with an increase in addictive behavior, financial insecurity increases the likelihood of more frequent personal conflicts. We conclude that there is a need for greater economic and psychological support from institutions, community, and family to assuage the pandemic-induced psychological distress among PLHIV.

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Journal Articles | 2021

Food waste and out-of-home-dining: antecedents and consequents of the decision to take away leftovers after dining at restaurants

Shalini Talwar, Puneet Kaur, Rambalak Yadav, Rajat Sharma, and Amandeep Dhir

Journal of Applied Psychology

The rising trend of eating out has contributed noticeably to the increase in food waste generated by the hospitality sector. Therefore, it is essential to understand the drivers of food waste generation and the mitigation intentions of diners. Academic research in the area so far is fragmented, with particularly limited insights regarding the intentions to take away leftovers after dining out. The present study addresses this gap by using the theoretical lens of Behavioural Reasoning Theory (BRT) to examine the antecedents of diners' intentions to take away leftovers and how these are associated with their food over-ordering and leftover reuse routine. The hypothesised associations are tested by analysing data collected from 426 diners using a mixed-method approach. The findings suggest that moral norms are associated with reasons for and attitude towards taking away leftovers; these are further associated with intentions, which, in turn, associate positively with over-ordering behaviour. In comparison, the reasons against are negatively associated with attitude. The results also confirm the mediation effect of reasons for, attitude, and intentions on the proposed relationships and moderation effect of leftover reuse routine.

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Journal Articles | 2021

Mindfulness Attenuates Both Emotional and Behavioral Reactions Following Psychological Contract Breach: A Two-Stage Moderated Mediation Model

Samah Shaffakat, Lilian Otaye-Ebede, Jochen Reb, Rajesh Chandwani, and Pisitta Vongswasdi

Journal of Applied Psychology

Breach of the psychological contract between organization and employee often evokes employee hostility, which in turn can instigate deviant behaviors. We examine whether employee mindfulness attenuates these reactions to psychological contract breach. Specifically, we develop and test a two-stage moderated mediation model in which employee mindfulness moderates the mediational path from psychological contract breach via hostility to deviance by attenuating both emotional and behavioral reactions. Findings across four studies (with 872 employee participants) both measuring and manipulating breach and mindfulness demonstrate substantial support for the proposed model. Further analyses including alternative moderators, mediators, and dependent variables provide evidence for discriminatory and incremental validity. We discuss theoretical and practical implications as well as future research avenues.

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Journal Articles | 2021

Evaluating and investigating knowledge management practices and ICT in health care: an emerging economies perspective

Vijay Pereira, Cary L. Cooper, Rajesh Chandwani, Arup Varma, and Shlomo Yedidia Y. Tarba

Journal of Knowledge Management

The Covid-19 pandemic hit the world with almost zero notice and spread so fast that even the most advanced economies are still struggling to deal with it. The pandemic upended all parts of society (Zhang and Varma, 2020), but especially hit the health care sector the hardest, as governments and health-care professionals did not know enough about it to protect the populace (Pereira et al., 2021). Indeed, as Tovstiga and Tovstiga (2020) noted “the coronavirus COVID-19 pandemic has produced a perfect knowledge storm [...] The pandemic has painfully exposed how ‘we do not know what we do not know’.”

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Journal Articles | 2021

Locating resistance to healthcare information technology: A Bourdieusian analysis of doctors' symbolic capital conservation

Mayank Kumar, Jang Bahadur Singh, Rajesh Chandwani, and Agam Gupta

Information Systems Journal

This research examines the socially significant issue of doctors' resistance to healthcare information technology (HIT) from the radical power perspective. It adopts Bourdieu's social practice theory to examine the interaction of HIT with the reproduction of doctors' historically rooted social standing through the doctor-patient-interaction (D-P-I) practice. Findings from our ethnographic enquiry at a large corporate healthcare organisation in India link doctors' historically rooted social standing to the symbolic recognition of their embodied emotional capital existing in tandem with their habitus. The symbolic recognition of emotional capital provided a better valorisation of clinical capital and allowed the accumulation of other forms of capital—institutionalised capital, social capital and economic capital—that formed doctors' capital structure and contributed to their social status. Doctors produced emotional capital by putting their habitus into practice and, in the process, reproduced its symbolic status and their social status linked to it. HIT challenged doctors to put their habitus into practice, thereby creating a perception of threat to emotional capital. Doctors' HIT resistance was a conservation strategy to reproduce their historically rooted higher social status. Findings from this study contribute to the literature on Power and IT resistance.

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Journal Articles | 2021

Social mechanisms in crowdsourcing contests: a literature review

Shilpi Jain and Swanand J. Deodhar

Behaviour & Information Technology

Crowdsourcing contests allow organisations to engage with an external workforce. Over the years, the phenomenon has attracted considerable research interest. In the present review, we synthesise the crowdsourcing contest literature by adopting the social mechanism lens. We begin by observing that stakeholders in crowdsourcing contests range from individuals (solvers) to large-scale organisations (seekers). Given that such vastly different entities interact during a crowdsourcing contest, it is expected that their behaviour, too, can have a varying range of predictors, such as individual and organisational factors. However, prior reviews on Crowdsourcing contests and crowdsourcing, in general, haven't explored the phenomenon's multi-layered nature. In addressing this gap, we synthesise 127 scholarly articles and identify underlying social mechanisms that explain key behavioural outcomes of seekers and solvers. Our review makes two specific contributions. First, we determine three distinct tensions that emerge from the key design decisions that might be at odds with the central principle of crowdsourcing contests: broadcast search for solutions from a long-tail of solvers. Second, we provide three recommendations for future research that, we believe, could provide a richer understanding of the seeker and solver behaviour.

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Journal Articles | 2021

Prioritising SERVQUAL Dimensions to Improve Trade Show Performance

Dheeraj Sharma, Shivendra K. Pandey, Ashish K. Gupta, and Rajat Sharma

Event Management

The purpose of this article is to examine the suitability of SERVQUAL for trade shows. The objective is to identify the significant SERVQUAL dimensions and their relative importance to increase the purchase intention of visitors to a trade show. The study uses a survey of 400 visitors to a big trade fair. Structural equation modeling was used to determine the relative importance of the dimensions. Results suggest that SERVQUAL is well suited for assessing the service quality of trade shows. The tangibility and assurance are the two most significant factors influencing the purchase intention of trade show visitors. Exhibitors should enhance tangibility in trade shows by methods such as display of product or product prototypes, brochures, and screens. Further, they should increase assurance by displaying medals and awards won, quality certifications achieved, testimonials of past satisfied consumers, and experienced salespeople at the trade show counters. Trade show organizers should attract big brands for the exhibition to enhance assurance. The present study contributes to the ongoing debate on the relevance of SERVQUAL in the trade show context. The study demonstrates that SERVQUAL is a decent measure to study service quality in trade shows even though the majority literature claims otherwise. Further, the present research prioritizes the SERVQUAL dimensions, helping managers to design customer-oriented sales strategies.

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Journal Articles | 2021

Board’s human capital resource and internationalization of emerging market firms: Toward an integrated agency–resource dependence perspective

Anish Purkayastha, Amit Karna, Sunil Sharma, and Dhiman Bhadra

Journal of Business Research

To improve our understanding of the strategic role of the board in emerging market firms (EMFs), we investigate the role of the board’s human capital resource in a firm’s internationalization. Integrating the monitoring role (to reduce agency costs) and the resource provisioning role (to augment strategic resource base) of the board, we propose that the board’s aggregate education and professional experience influence the degree of international expansion of EMFs. Further, the board’s knowledge heterogeneity and skill heterogeneity play a contingent role from a resource orchestration perspective. Based on a dataset of 906 firm-years drawn from 201 Indian firms (2008–2012), we find support for the proposed hypotheses that the board’s aggregate education and professional experience have a U-shaped effect on international expansion, and that this relationship flips to an inverted U-shaped relationship at higher levels of knowledge and skill heterogeneity, respectively, within the board.

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Journal Articles | 2021

Place matters: (Dis)embeddedness and child labourers’ experiences of depersonalized bullying in Indian Bt cottonseed global production networks

Premilla D’Cruz, Ernesto Noronha, Muneeb Ul Lateef Banday, and Saikat Chakraborty

Journal of Business Ethics

Engaging Polanyi’s embeddedness–disembeddedness framework, this study explored the work experiences of Bhil children employed in Indian Bt cottonseed GPNs. The innovative visual technique of drawings followed by interviews was used. Migrant children, working under debt bondage, underwent greater exploitation and perennial and severe depersonalized bullying, indicative of commodification of labour and disembeddedness. In contrast, children working in their home villages were not under debt bondage and underwent less exploitation and occasional and mild depersonalized bullying, indicative of how civil society organizations, along with the state, attempt to re-embed economic activities in the social context. Polanyi’s double movement was evident. ‘Place’ emerged as the pivotal factor determining children’s experiences. A ‘protective alliance’ of community controls and social power, associated with in-group affiliations and cohesive ties, stemming from a common village and tribal identity, aided children working at home for Bhil farmers. ‘Asymmetric intergroup inequality’ due to pronounced social identity and class differences, coupled with locational constraints and developmental disadvantage, made migrant children vulnerable targets. Social embeddedness influences how child workers are treated because it forces employers to be ethical and not engage in bullying. However, by shifting production to children’s home villages, there is an attempt to obscure the difference between child labour and child work. Thus, the seeds of disembeddedness are sown through the very act of re-embeddeding, potentially hampering future interventions.

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IIMA