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3819 items in total found

Journal Articles | 2019

Reforming agricultural markets in India: A tale of two model Acts

Sukhpal Singh

Economic & Political Weekly

The union Ministry of Agriculture and Farmers’ Welfare had prescribed a model Agricultural Produce Marketing Committee Act in 2003. The state-level adoption of the act has been tardy and varied in terms of both the magnitude and content of agricultural market reforms. Yet, the ministry under the current central government has come up with another model act, the Agricultural Produce and Livestock Marketing (Promotion and Facilitation) Act, 2017, supposedly an improvement over the 2003 act. Among other things, the provision that has grabbed much attention is the removal of contract farming from the APMC domain to a separate model act of Agricultural Produce and Livestock Contract Farming and Services (Promotion and Facilitation). Analysing these draft acts, the paper finds that both the model acts suffer from serious conceptual lacunae that have implications for their application and governance, and, consequently, for inclusive and sustainable agricultural development.

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Journal Articles | 2019

Impostor phenomenon in STEM: occurrence, attribution, and identity

Devasmita Chakraverty

Studies in Graduate and Postdoctoral Education

Purpose

This study aims to explore different themes related to impostor phenomenon, as experienced by graduate students and postdocs in science, technology, engineering and mathematics (STEM) fields.

Design/methodology/approach

Open-ended survey responses from 120 US-based participants from 40 states and Washington, D.C., describing an occasion when they felt like an impostor, were analyzed thematically.

Findings

Following content analysis, three themes emerged: occurrence, attribution and identity. While impostor-like feelings were experienced as early as high school or college, the majority experienced it during PhD application, on being admitted to a PhD program and throughout PhD training. The people experiencing impostor phenomenon attributed their achievements and success to others (other’s name, prestige, or connections, other’s mistake, other’s lies or misrepresentation, or other’s kindness) or self (self-inadequacy, pretense, luck or self-doubt) rather than their own hard work or ability. Gender-based and race/ethnicity-based identity also shaped the experiences of the impostor phenomenon.

Research limitations/implications

Open-ended survey responses varied in length and level of detail. Responses provided a one-time snapshot of a memory related to impostor-feelings that stood out, not indicating if the feeling persisted or evolved with time. The findings are not generalizable over a larger population.

Originality/value

This study identified multiple themes related to the impostor phenomenon not investigated before, enriching existing research while also providing methodological rigor for the development of follow-up studies.

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Journal Articles | 2019

Service quality versus service experience: An empirical examination of the consequential effects in B2B services

Subhadip Roy, S. Sreejesh, and Sandhya Bhatia

Industrial Marketing Management

The present study investigates the role of service experience in B2B services vis-a-vis service quality. In particular, the study addresses the question: how do the relative effects of service quality versus service experience in a B2B setting influence the immediate (satisfaction and perceived value) and subsequent customer outcomes (loyalty and word of mouth)? To this end, three surveys were conducted (with a combined sample size of 626) of customers of financial consultancy services. The collected data is subjected to factor analysis and structural equation modeling to test the study hypotheses. Major findings indicate a stronger influence of service experience on satisfaction and perceived value as compared to service quality. Results also show a stronger indirect effect of service experience on loyalty and word of mouth (via satisfaction) compared to service quality. In addition, service experience was found to influence both perceived utilitarian and hedonic value derived from service while service quality was found to influence only utilitarian value. The findings underline the importance of service experience in a B2B setup.

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Journal Articles | 2019

Developing an emic scale to measure ad-evoked nostalgia in a collectivist emerging market, India

Subhadip Roy, Varsha Jain, Altaf Merchant, and John B Ford

Journal of Business Research

Although there has been recent interest in the measurement of advertising-evoked nostalgia, the dimensionality and generalizability of the related scales are restricted to the national/cultural boundaries of Western nations. In the present study, we develop an emic scale to measure ad-evoked personal nostalgia in an important emerging economy, India, refining and purifying the scale with seven separate studies (with a combined sample size of 1823). The resulting scale contains five dimensions: past imagery, physiological reactions, positive emotions, negative emotions and collective nostalgia. In the present study, we follow rigorous scale development procedures, and we also go beyond by comparing the effectiveness of our emic scale with a previous scale developed in France (etic), and subsequently we test our measure in another (culturally-congruent) market – Bangladesh. Our study emphasizes the need for culture-specific measures (emic), and we present important theoretical and managerial insights.

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Journal Articles | 2019

Celebrity endorsements in emerging markets: Align endorsers with brands or with consumers?

Subhadip Roy, Abhijit Guha, Abhijit Biswas, and Dhruv Grewal

Journal of International Business Studies

This paper investigates country-of-origin (CO) effects as they relate to celebrity endorsements. Across multiple studies in emerging markets, the authors show that consumers’ evaluations depend on the match between (1) celebrity CO and consumer CO (termed consumer CO fit), and (2) celebrity CO and brand CO (termed brand CO fit). If there is a trade-off between consumer CO fit and brand CO fit, the authors identify contingencies (e.g., ethnocentrism levels) that determine which type of CO fit leads to higher evaluations. Furthermore, the authors develop prescriptions for segmentation in emerging markets and specify when these prescriptions differ from those prescribed by prior international business research.

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Journal Articles | 2019

Is it too complex? The curious case of supply network complexity and focal firm innovation

Amalesh Sharma, Surya Pathak, Sourav Borah, and Anirban Adhikary

Journal of Operations Management

Firms have increasingly relied on their supply network for improving their innovation performance. Although the relationship between the supply network structure and innovation has been investigated, the link between supply network complexity and a firm's innovation remains unexplored. By employing transaction cost economics and the concept of a recombinatory search, we propose that the complexity dimensions (horizontal, vertical, and spatial complexity) of a supply network impact the innovation performance of a firm and that such relationships are moderated by a strategic emphasis on value creation and the influence of the firm over the supply network. With a large-scale network data of 201 firms across six industries and 20 countries, we take a robust empirical approach that accounts for endogeneity, unobserved heterogeneity and intrafirm error correlation to test our theory. We find strong support for a nonlinear relationship (with diminishing growth) between both horizontal and vertical complexity with respect to innovation performance. We find that spatial complexity is negatively related to innovation performance. Additionally, we find that a firm's strategic emphasis and its influence indeed moderates the link between the complexity dimensions and innovation performance. Based on our findings, we offer specific managerial guidance for the effective implementation of sourcing practices.

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Journal Articles | 2019

Understanding the structural characteristics of a firm's whole buyer–supplier network and its impact on international business performance

Amalesh Sharma, V. Kumar, Jun Yan, Sourav Bikash Borah, and Anirban Adhikary

Journal of International Business Studies

Building on the network theory and the concept of organizational ambidexterity, we investigate the impact of structural characteristics of a firm’s whole buyer–supplier network: network density, betweenness centralization, and average clustering coefficient on its international business (IB) performance. We also explore the moderating roles of average path length and PageRank centrality. Using a manually-collected dataset and a robust empirical methodology, we find that, while network density is negatively related, betweenness centralization and average clustering coefficient have an inverted U-shape and a U-shaped relationship with IB performance, respectively. We also find significant moderation effects, and, in the process, we show the economic importance of firms’ whole buyer–supplier network to their IB performance. We contribute to the international business and whole buyer–supplier network literature.

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Journal Articles | 2019

Leveraging service recovery strategies to reduce customer churn in an emerging market

Sourav Bikash Borah, Srinivas Prakhya, and Amalesh Sharma

Journal of the Academy of Marketing Science

Building on the properties of emerging markets, we investigate how a firm should align its service recovery strategies with different types of service failure to reduce customer churn in an emerging market. Using resource exchange theory and a multi-method approach, we show that the conventional wisdom related to service recovery needs to be reevaluated in emerging markets. Our results show that process failures lead to a higher likelihood of customer churn compared to outcome failures in emerging markets. Investigating service recovery mechanisms, we find that compensation is more effective in recovering from process failures than in recovering from outcome failures in emerging markets. Similarly, employee behavior has a stronger impact on mitigating the ill effects of process failures than those of outcome failures. The study contributes to the literature on service recovery and resource exchange theory and provides managerial insights for the effective management of customer churn due to service failures in emerging markets.

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Journal Articles | 2019

The goblet and two faces: Understanding transcendence and paradox from the perspective of Advaita Vedanta

Shiva Kakkar (FPM)

Human Resource Management International Digest

Purpose

Paradox theory looks at ambidexterity as a set of paradoxical yet interrelated demands. A form of response to such paradoxes is transcendence. Currently, there is limited understanding of the concept among researchers. Using concepts from the Indian philosophy of Advaita Vedanta, this paper aims to provide a deeper understanding of transcendence, highlight some of the epistemological challenges it presents and suggest ways in which the concept can be used by practitioners and ambidexterity researchers.

Design/methodology/approach

The paper uses concepts and theories from advaitic episteme to look at concepts of paradox and transcendence. The method of adhyaropa–apavada is introduced as a way to help individuals get a transcendental perspective of paradoxes. The application of the method is demonstrated using secondary data from published research on ambidexterity management.

Findings

It is postulated that transcendence is an “intuitive experience” born out of reflexive thinking. The dialectic of adhyaropa–apavada (affirmation followed by recension) is suggested as a pedagogical tool that can promote reflexive thinking.

Originality/value

The paper significantly adds to the theoretical understanding of paradoxes and transcendence in ambidexterity literature. The paper also makes a strong pedagogical contribution to literature by suggesting the dialectic of adhyaropa–apavada that can be used by managers to promote reflexive thinking among subordinates when faced with paradoxical situations.

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Journal Articles | 2019

An overlapping community detection algorithm based on rough clustering of links

Samrat Gupta and Pradeep Kumar

Data and Knowledge Engineering

The growth of networks is prevalent in almost every field due to the digital transformation of consumers, business and society at large. The unfolding of community structure in such real-world complex networks is crucial since it aids in gaining strategic insights leading to informed decisions. Moreover, the co-occurrence of disjoint, overlapping and nested community patterns in such networks demands methodologically rigorous community detection algorithms so as to foster cumulative tradition in data and knowledge engineering. In this paper, we introduce an algorithm for overlapping community detection based on granular information of links and concepts of rough set theory. First, neighborhood links around each pair of nodes are utilized to form initial link subsets. Subsequently, constrained linkage upper approximation of the link subsets is computed iteratively until convergence. The upper approximation subsets obtained during each iteration are constrained and merged using the notion of mutual link reciprocity. The experimental results on ten real-world networks and comparative evaluation with state-of-the-art community detection algorithms demonstrate the effectiveness of the proposed algorithm.

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