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887 items in total found

Journal Articles | 2019

Innovations in public administration in India

Dipti Gupta, Ashok Kumar Pandey, and Amit Garg

Economic & Political Weekly

Innovations in public service could be a core driver for ensuring that public administration becomes competitive, efficient, cost-effective and accountable to the citizenry. This state of innovation in India is analysed through the Prime Minister’s Awards for Excellence in Public Administration for the period 2005–06 to 2016–17. The analysis shows that most of the innovations are management innovations, followed by technological innovations. They indicate some degree of direction in good governance and replicability. There is also need for some scouting mechanism for public administration innovations and for providing a replicable yet flexible template to promote them across the country.

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Journal Articles | 2019

Reverse innovation: a conceptual framework

Suresh Malodia, Shaphali Gupta, and Anand Kumar Jaiswal

Journal of the Academy of Marketing Science

Reverse innovation (RI) has emerged as a new growth strategy for MNCs to innovate in emerging markets and then to further exploit the profit potential of such innovations by subsequently introducing them not only in other similar markets but also in developed markets, thereby delivering MNCs a sustainable growth globally. In this study, we propose an overarching conceptual framework to describe factors that contribute to the feasibility of RIs. Using grounded theory with a triangulation approach, we define RI as a multidimensional construct, identify the antecedents of RI, discuss the outcomes, and propose a set of moderating variables contributing to the success of RIs. We also present a set of research propositions with their relative effects on the relationships proposed in the conceptual framework. Additionally, we provide future research directions and discuss theoretical contributions along with managerial implications to realize the strategic goals of RI.

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Journal Articles | 2019

Downstream electric utility restructuring and upstream generation efficiency: Productivity dynamics of Indian coal and gas-based electricity generators

Anish Sugathan Anish Sugathan, Deepak Malghan, S Chandrashekar, and Deepak K. Sinha

Energy

This paper investigates the producer-level temporal dynamics of total factor productivity and operational performance changes in coal- and gas-based generators during the 2000–20013 period of major structural reforms in the downstream utilities in India. The total factor productivity is estimated using a recently developed improvement in the Stochastic Frontier panel method that controls for time-invariant unobserved heterogeneity, and the productivity change is decomposed into components of changes in technology frontier, efficiency, scale and allocation. A unique dataset of station-level data for coal and gas plants, that represents about two-thirds of all power generation in India during this period, is constructed for the analysis. The study shows that while there is improvement in the coal generator productivity at the mean rate of 0.20% per year that converges towards a point of higher efficiency for most plants, the gas generators show a trend of stagnant efficiency and declining total factor productivity at the mean rate of −0.80% per year. Unbundling and multi-dimensional utility reform indices are significantly associated with improvement in thermal efficiency and capacity utilization for coal generators. In contrast, utility reforms shows no significant positive influence on gas generators, instead a decline in capacity utilization is observed following unbundling.

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Journal Articles | 2019

Supporting and sustaining state-initiated women's empowerment: Learning from a national programme in India

Ankur Sarin and Vijaya Sherry Chand

Journal of International Development

State-led women's empowerment initiatives are usually indifferent to the tensions between the processes of transformation they initiate at the grassroots and the intermediary support structures they create to sustain empowerment. Drawing on the experiences of Mahila Samakhya, a programme initiated by the Indian state in the late 1980s, we argue that the failure of the state to acknowledge the struggles of the intermediary layers to reconcile the social purpose of transformation with the economic logic underpinning organizational survival only leads to reinforcing a new form of ‘neo-liberal compatible’ governance. © 2019 John Wiley & Sons, Ltd.

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Journal Articles | 2019

Community and collective organisations for sustainable agricultural development in India: Experience, challenges, and policy.

Sukhpal Singh

International Journal of Agricultual Economics

The paper reviews and examines the performance of various community and collective institutions across agricultural and allied sectors and regions to determine the factors in their performance and sustainability. These range from water users’ associations, co-operatives and self-help groups to producer companies. It examines the dynamics of their working and performance and their local level livelihood impact based on review of literature, case studies, and inferences. It dwells on the major policy and practice challenges faced by these community entities and concludes by identifying policy and practice relevant lessons for promoting such institutions for inclusive and sustainable agricultural development in India.

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Journal Articles | 2019

Exploring the role of urban green spaces in 'smartening' cities in India

Rama Mohana R Turaga, Sandip Chakrabarti, Urmila Jha-Thakur, and Dipita Hossain

Impact Assessment and Project Appraisal

This paper explores the conceptualization of Urban Green Space (UGS) within India’s urban planning process. In doing so, the context of the Smart Cities Mission (SCM), which is a flagship programme for urban transformation in the country, is chosen. We identified four key elements of UGS planning in the literature – quantity, accessibility, multifunctionality, and connectivity. Using this as a framework for analysis, we reviewed the national SCM guidelines and plans of four cities – Gwalior, Bhagalpur, Chandigarh, and Udaipur – in depth. We find that multifunctionality does not feature in the planning of UGS, and the notable absence of a connected, strategic vision suggests the need for strategic-level planning and assessment that goes beyond the project level in India.

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Journal Articles | 2019

Casting the net: India's public distribution system after the Food Security Act

Jean Dreze, Prankur Gupta, Reetika Khera, and Isabel Pimenta

Economic & Political Weekly

A broad-brush assessment of the public distribution system is presented in six of India’s poorest states—Bihar, Chhattisgarh, Jharkhand, Madhya Pradesh, Odisha, and West Bengal—soon after the National Food Security Act, 2013 came into force. Important gains have been made, including broader coverage, lower targeting errors, accelerated PDS reforms, and a greater political commitment to food security. In four of the six reference states, the PDS seems to be doing reasonably well, but Bihar and Jharkhand still have a long way to go. Even in the leading states, much remains to be done to achieve the purpose of the NFSA: ending food insecurity.

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Journal Articles | 2019

An overlapping community detection algorithm based on rough clustering of links

Samrat Gupta and Pradeep Kumar

Data and Knowledge Engineering

The growth of networks is prevalent in almost every field due to the digital transformation of consumers, business and society at large. The unfolding of community structure in such real-world complex networks is crucial since it aids in gaining strategic insights leading to informed decisions. Moreover, the co-occurrence of disjoint, overlapping and nested community patterns in such networks demands methodologically rigorous community detection algorithms so as to foster cumulative tradition in data and knowledge engineering. In this paper, we introduce an algorithm for overlapping community detection based on granular information of links and concepts of rough set theory. First, neighborhood links around each pair of nodes are utilized to form initial link subsets. Subsequently, constrained linkage upper approximation of the link subsets is computed iteratively until convergence. The upper approximation subsets obtained during each iteration are constrained and merged using the notion of mutual link reciprocity. The experimental results on ten real-world networks and comparative evaluation with state-of-the-art community detection algorithms demonstrate the effectiveness of the proposed algorithm.

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Journal Articles | 2019

The goblet and two faces: Understanding transcendence and paradox from the perspective of Advaita Vedanta

Shiva Kakkar (FPM)

Human Resource Management International Digest

Purpose

Paradox theory looks at ambidexterity as a set of paradoxical yet interrelated demands. A form of response to such paradoxes is transcendence. Currently, there is limited understanding of the concept among researchers. Using concepts from the Indian philosophy of Advaita Vedanta, this paper aims to provide a deeper understanding of transcendence, highlight some of the epistemological challenges it presents and suggest ways in which the concept can be used by practitioners and ambidexterity researchers.

Design/methodology/approach

The paper uses concepts and theories from advaitic episteme to look at concepts of paradox and transcendence. The method of adhyaropa–apavada is introduced as a way to help individuals get a transcendental perspective of paradoxes. The application of the method is demonstrated using secondary data from published research on ambidexterity management.

Findings

It is postulated that transcendence is an “intuitive experience” born out of reflexive thinking. The dialectic of adhyaropa–apavada (affirmation followed by recension) is suggested as a pedagogical tool that can promote reflexive thinking.

Originality/value

The paper significantly adds to the theoretical understanding of paradoxes and transcendence in ambidexterity literature. The paper also makes a strong pedagogical contribution to literature by suggesting the dialectic of adhyaropa–apavada that can be used by managers to promote reflexive thinking among subordinates when faced with paradoxical situations.

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Journal Articles | 2019

Leveraging service recovery strategies to reduce customer churn in an emerging market

Sourav Bikash Borah, Srinivas Prakhya, and Amalesh Sharma

Journal of the Academy of Marketing Science

Building on the properties of emerging markets, we investigate how a firm should align its service recovery strategies with different types of service failure to reduce customer churn in an emerging market. Using resource exchange theory and a multi-method approach, we show that the conventional wisdom related to service recovery needs to be reevaluated in emerging markets. Our results show that process failures lead to a higher likelihood of customer churn compared to outcome failures in emerging markets. Investigating service recovery mechanisms, we find that compensation is more effective in recovering from process failures than in recovering from outcome failures in emerging markets. Similarly, employee behavior has a stronger impact on mitigating the ill effects of process failures than those of outcome failures. The study contributes to the literature on service recovery and resource exchange theory and provides managerial insights for the effective management of customer churn due to service failures in emerging markets.

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