Gain leadership strategies to drive success in knowledge-intensive professional service firms

In today’s competitive and dynamic environment, professional service firms (PSFs) face unique challenges. From managing diverse talent to delivering exceptional client service, leaders in PSFs need to navigate a complex landscape of strategic planning, innovation, and relationship management. The Leading Professional Service Firms Programme equips senior executives with the skills to overcome these challenges and drive sustainable success.

Programme Objectives

This programme is meticulously designed to develop leadership competencies in managing PSFs effectively. Participants will gain expertise in:

• Strategic planning for professional service firms to achieve long-term growth.
• Building trust-based cultures in PSFs for better team dynamics and performance.
• Client relationship management for PSFs to foster loyalty and repeat business.
• Enhancing emotional intelligence for leaders is essential for managing self and others.

Programme Highlights

Key learning outcomes of this gender equity programme include:

• Peer Learning: Engage with senior professionals across various PSFs for diverse perspectives.
• Expert Faculty: Benefit from the deep research and teaching expertise of IIMA’s faculty specializing in PSF leadership.
• Case Studies: Explore contextualized case studies that offer actionable insights for effective leadership in PSFs.

Contents

The comprehensive curriculum covers:

Day 1:

•  Strategic planning processes tailored for PSFs.
•  Ethics and trust-building in knowledge-intensive organizations.
•  Attracting and retaining top talent.

Day 2:

•  Strategies for proactive client relationship management.
•  Building high-performing, multi-practice firms.
•  Developing emotional intelligence to lead effectively.

Day 3:

•  Harnessing digitization and disruptive innovation for growth.
•  Exploring the application of Artificial Intelligence in service firms.
•  Preparing the next generation of leaders while balancing professional and leadership responsibilities.

Pedagogical Methods

The programme employs a mix of methods, including:

• Case Studies: Dive deep into real-world examples of PSFs.
• Interactive Lectures: Learn through discussions led by experienced faculty.
• Exercises and Simulations: Engage in hands-on activities to refine leadership strategies.

Why Choose IIMA

As a global leader in executive education, IIMA offers unparalleled insights into leadership training for service firms. With its case-study-driven approach and experienced faculty, this programme ensures practical, actionable learning tailored to PSFs.

Eligibility

This programme is ideal for senior executives in PSFs, including managing partners, chairpersons, members of executive committees, chief operating officers and executive directors, practice and office heads, and professionals in financial advisory roles. Emerging leaders identified for such positions will also find immense value.

Programme Faculty

Learn from IIMA’s faculty, renowned for their research and teaching expertise in leadership development for PSFs. Their insights will empower you to lead with confidence and vision.

Enroll Now and take the first step toward becoming an exceptional leader in your professional service firm.