An Overarching Conceptual Framework for ICT-enabled Responsive Governance

10/07/2023

An Overarching Conceptual Framework for ICT-enabled Responsive Governance

Amit Anand Tiwari, Samrat Gupta, Efpraxia D. Zamani, Neeraj Mittal and Renu Agarwal

Journal Articles | Information Systems Frontiers

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Over the recent years, responsiveness has gained importance as it is a critical element of public governance processes and acts as a driving factor for supporting the achievement of governance objectives, especially in the implementation phases. In this study, we identify the knowledge gaps in the realm of responsive governance based on a systematic literature review. Based on our analysis, we propose a conceptual framework of major building blocks (input, process and outcomes) for the development and implementation of responsive governance at the local, regional and national levels of administrative hierarchy.

IIMA