Primary Area : Communication
Email : msharma@iima.ac.in
Phone : +91-79-7152 4816
Secretary : Ranna Bhatt
Phone : +91-79-7152 7937
Website : Personal Website
PhD , English, University of Queensland, Australia, 1998
MA, English, University of Queensland, Australia, 1994
MA, English, Lucknow University, India, 1984
PGP
Core courses: Written Analysis & Communication (WAC), Spoken Business Communication, Managerial Analysis & Communication, Workshop on Interviews and Presentations, Managerial Communication
Elective: Intercultural Communication
PGPX
Core: Managerial Communication
Elective: Intercultural Communication
Sessions on Introduction to Indian Culture and Communication Style
ePGP
Managerial Communication, Intercultural Communication
Executive education programmes
Chair, The Winning Edge: Communication Strategies for Leaders (Open Enrollment Programme)
Chair for customised programmes for various organizations
Sessions on Effective Writing, Leadership and Communication, Listening as a Leader, Communicating for Change, Strategic Communication Choices, Persuasive Communication, Effective Presentations and Public Speaking, Personal Branding, and other topics.
Intercultural Communication
Communication and Organisational Change
Communication of Brand Image
English in India
Indian Writing in English
Current Research
Communicating change
Leadership Communication
Women in Higher Education
Intercultural communication
Associate Professor, IIM, Ahmedabad
Associate Professor, Institute of Management Technology, Ghaziabad
Associate Professor, Colleges of Delhi University, Mumbai University and Lucknow University
Member of International Association Languages and Intercultural Communication.
Designed and conducted modules on various aspects of managerial communication for middle and senior managers of public- and private-sector organizations such as Moser Baer, NTPC, Bharat Petroleum Ltd, Indian Oil Ltd, ONGC, SAIL, L&T, LIC, Pfizer, Essar