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Journal Articles | 2018

Job points model: An open source tool to determine the comparable worth of jobs

Manjari Singh, Jatin Pandey, Shrihari S Sohani, Jatinder Jha, and Biju Varkkey

Indian Journal of Industrial Relations

Comparable worth of jobs is very critical while taking compensation related decisions in any organization. Ascertaining the comparable worth of different jobs having varied levels of responsibility, decision-making, etc. is very challenging for any organization. However, it cannot be ignored if equity and justice has to be maintained to ensure employee trust and engagement. Organizations evaluate the comparable worth of jobs by utilizing tools that are based on methods such as job ranking, job classification, factor comparison and job points. The job point method of evaluation of comparable worth is considered to be one of the most trusted methods as it is devoid of subjectivity.

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Journal Articles | 2018

Minimum wages in India: Current status and future prospects

Biju Varkkey and Rupa Korde

Policy in Focus

Journal Articles | 2018

Changes in the executive bonus payment patterns in India between 2008-16: Some evidences

Biju Varkkey, Rupa Korde, and Sunny Wadhwaniya

Compensation and Benefits Review

This article provides a brief overview of the trends in bonus payment to executives in India. Using data from the voluntary web based survey of Paycheck India, which is a part of WageIndicator Foundation, this article analyzes the trends in five types of bonuses, viz., performance, end-of-year, festival, profit-share and others, from 2008 to 2016, across public and private sectors and four types of industries, viz., manufacturing and construction; trade, transport and hospitality; commercial services; and public sector, health care and education. The results suggest that performance bonus is the most popular type of bonus, while profit-share is the least popular. However, from 2008 to 2016, the shares of all types of bonuses in both sectors (Public and Private) and all industries have been declining, and in most of the large industries and firms, bonuses in terms of cash payments are now restricted to fewer executives.

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Journal Articles | 2018

The four eras of "marketing" in twentieth century India

Chinmay Tumbe and Isha Ralli

Journal of Historical Research in Marketing

Purpose

The purpose of this study is to understand the evolution of “marketing” in the public and corporate discourse of twentieth-century India.

Design/methodology/approach

The paper draws its inferences from an analysis of the digital Times of India and Financial Times historical newspaper databases, the corporate archives of two leading Mumbai-based firms – Godrej in consumer goods and Cipla in pharmaceuticals and oral histories of marketing managers.

Findings

The paper identifies four eras of “marketing” in twentieth-century India. Era I (1910-1940) saw the emergence of agricultural “marketing boards” and “marketing officers” in the public sector and the growth of Indian and multinational advertising agencies. Era II (1940-1970) witnessed the formation of management and advertising associations and business schools with close involvement of American players. In Era III (1970-1990), there was a paradigm shift as “marketing” grew in corporate discourse and firms began to employ “marketing managers” in “marketing departments”. Era IV (1990-till date) witnessed the explosion of “marketing” in public and corporate discourse alongside the consumption boom in India. The paper shows how “marketing” evolved separately in the public and private sectors and in different phases as compared to that in the West.

Research limitations/implications

This paper overturns conventional wisdom on marketing history in India, which has so far discounted its significance before 1960 or accorded primary significance to the 1990s’ economic liberalisation programme.

Practical implications

Findings of this study will be useful to marketing professionals and teachers who wish to learn more about the history of marketing in India.

Originality/value

The paper uses unexplored archival material and provides the first account on the evolution of “marketing” in public and corporate discourse in twentieth-century India.

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Journal Articles | 2018

From bazaar to Big Bazaar: Environmental influences and service innovation in the evolution of retailing in India, c. 1850-2015

Chinmay Tumbe and Shashank Krishnakumar

Journal of Historical Research in Marketing

Purpose

This paper aims to understand the factors affecting the evolution of retailing in India since the mid-nineteenth century.

Design/methodology/approach

This paper compares the trajectories of four distinct retail stores in India – Spencer’s pan-Indian retailing empire since 1863, Akbarallys’ department store chain in Mumbai since 1897, Apna Bazar’s consumer cooperative chain in Mumbai since 1948 and the Future Group’s pan-Indian retailing chain since the 1980s. Historical sources include firm biographies and newspaper archives.

Findings

This paper proposes a systems theory linking environmental influences and service innovation, to explain the evolution of retailing in India since the mid-nineteenth century. The key environmental influence on retailing has been state patronage – colonialism and high-end department stores until the 1940s, socialism and cooperative stores until the 1980s and liberalisation with restricted foreign direct investment in retailing until 2015 associated with indigenous corporate large retail format stores. Service innovation in terms of home delivery and recreation of the bazaar atmosphere due to norms on gender and community have also interacted to shape individual success in modern retailing and the dominance of small shop retailing over the long run.

Research limitations/implications

This paper questions standard accounts of retailing history in India that began with the late-twentieth century by showing the scale of a pan-Indian retailing chain in the early-twentieth century. It also provides an account of retailers that is missing in the current literature on the history of consumption in India.

Practical implications

Findings of this study will be useful to marketing professionals and teachers who wish to learn more about the history of retailing in India. It also shows how retailers navigated changes in the regulatory and business environment.

Originality/value

Through a comparative study, this paper outlines the environmental influences on retail formats and service innovation strategies that are required to serve the Indian market. It also brings to fore the significance of retailing chains in colonial India.

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Journal Articles | 2018

Food value chain investments and the small farmer linkage: Indian experience, potential, and policy

Sukhpal Singh

World Food Policy

The agri-food value chains in the developing world are evolving fast due to many changes in policy and practice. In India, modern domestic food supermarkets have been present for more than 15 years now. Furthermore, in late 2012, foreign direct investment in multi-brand retail trade, including food, was permitted up to 51% of equity with other conditions of investment and operations. This paper tries to understand the role of investment (both domestic and foreign) in food/fibre value chains in improving the farmer/producer linkage. It uses empirical evidence from the experience of Indian domestic food retail supermarkets, and (mostly) foreign investment-based wholesale supermarkets in India, to examine the role such investments can play. It specifically examines the role and implications of investments in supermarkets for farmer income improvement, from a value chain perspective. It also explores various mechanisms which could be used to leverage the presence of such investments in food supermarkets and analyses the role of policy and regulation to promote/protect the small producer interests in food markets.

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Journal Articles | 2018

Power, subjectivity and context in workplace bullying, emotional abuse and harassment: insights from postpositivism

Premilla D’Cruz, Ernesto Noronha, and Pamela Lutgen-Sandvik

Qualitative Research in Organizations and Management: An International Journal

Workplace bullying encompasses subtle and/or obvious negative behaviours embodying aggression, hostility, intimidation and harm. Generally characterized by persistence, these unwelcome acts are displayed by an individual and/or group to another individual and/or group at work, privately and/or publicly, in real and/or virtual forms (D’Cruz, 2015). Alternatively known as workplace emotional abuse or workplace harassment (and referred to as such henceforth), workplace bullying falls under the rubric of dysfunctional and counterproductive workplace behaviours (Fox and Spector, 2005) and is captured by metaphors of nightmares, demons, slaves and heart-brokenness (Tracy et al., 2006) which underscore its unbelievable, demoralizing, humiliating and damaging nature (Lutgen-Sandvik, 2005). It is not surprising, then, that workplace bullying is described as unethical behaviour which goes against universal social rules of acceptability (Ramsay et al., 2011).

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Journal Articles | 2018

Group identity in a network formation game with cost sharing

Pritha Dev

Journal of Public Economic Theory

This paper introduces the choice of group identity, which is comprised of characteristics and commitments to these characteristics, in a network formation model where links costs are shared. Players want to link to the largest group given that linking costs for players of the same (different) characteristic are decreasing (increasing) in their commitments. The equilibrium concepts used are Nash equilibrium as well as one that looks for stability allowing for bilateral negotiations. Conditions are shown under which the endogenous choice of characteristics and commitments allow for multiple groups with segregated or connected networks. When group identity is partly endogenous, such that characteristics are fixed and players only choose commitment, it is shown that the equilibrium population commitment profile dictates whether the resulting network is segregated or connected. When group identity is fully endogenous, it is shown that multiple groups and segregated networks are possible equilibrium outcomes but such outcomes are not stable unless the group size additionally affects the costs of link formation.

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Journal Articles | 2018

Networks of information exchange: Are link formation decisions strategic?

Pritha Dev

Economic Letters

This paper presents an empirical investigation into whether the decision to form a link with a node takes into account how well connected that node is. Given data in the form of a random sample from a network, this paper proposes a novel way to measure the degree of a node to adjust for mismeasurement and also controls for the endogeneity of this variable. It is shown that in fact the probability of forming a link with a node is increasing in the links received by that node but decreasing or unaffected by the links made by that node.

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Journal Articles | 2018

Stitching infrastructures to facilitate telemedicine for low-resource environments

Rajesh Chandwani and Neha Kumar

Proceedings of the CHI Conference on Human Factors in Computing Systems

Telemedicine can potentially transform healthcare delivery in low-resource environments by enabling extension of medical knowledge to remote locations, thus enhancing the efficiency and effectiveness of the larger healthcare infrastructure. However, empirical studies have shown mixed results at best. We present a qualitative investigation of a long-standing telemedicine program operating from Lucknow (Uttar Pradesh, India). Invoking the lenses of human infrastructure and seamful spaces, we highlight the factors that determine the success of this telemedicine program. We identify and describe three important aspects: (1) conceptualizing telemedicine as the connectedness of two nodes rather than doctors and patients alone, (2) identifying the critical 'carrying agent' (local doctors at peripheral nodes) and engaging them in program design and implementation, and (3) ensuring co-creation by engaging patients in the process. Finally, we discuss how our lenses allowed us to recognize the seams made visible through the juxtaposition of the infrastructures at the central and peripheral nodes, and to emphasize the human elements that addressed these seams for ensuring the facilitation of a successful telemedicine program.

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