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Working Papers | 1998

Indigenous Voice: The Regressive Effects of Western Models on Organization Structure, Management Practices & Relationship Processes in Indian Organizations

Parikh Indira J

The decades of the nineties for the Indian organization have been both dramatic and traumatic. India has borrowed technology, organization structures and management practices from Japan and many countries of the West. The assumptions of how technology and management practices ought to work are anchored in their respective cultures. The operationalization of the technology and organization structures are through human resources of the organization who are anchored in the socio-cultural as well as organizational structures, roles and processes. This paper "Indigenous Voice: The Regressive Effects of Western Models on Organization Structure, Management Practices and Relationship Processes in Indian Organizations" explores the historical antecedents of the growth of Indian organizations, the processes of borrowings and adoptions of and adaptations to technology and organizational models. It also explores their impact on organization structure, management practices and relationships, the present status of Indian organizations, the images of the donors of technology and organization models as held by the manages and other employees and the internal dynamics and the reality of Indian organizations and its people. The paper then identifies some of the functional and healthy processes of Indian organizations which could revitalize and reenergize these organizations.

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Working Papers | 1998

Same Language Subtitling: Literacy Development in India through Film Songs

Brij Kothari

India's efforts in basic primary and adult education are turning an increasing number of non-literates into semi- and neo-literates. But due to a serious lack of literacy skill practice opportunities, many relapse into illiteracy. Same Language Subtitling refers to the idea of subtitling television and/or film programmes in the "same" language as the audio (e.g., Hindi programmes subtitled in Hindi). This paper proposes the use of SLS in the enormously popular film-song-based programmes on state and private television networks, as a subliminal way to integrate literacy skill practice into people's everyday television viewing. Film songs are the core of Indian popular culture, offering a unique opportunity to strengthen audio-text associations. The main advantages, which do not exist in regular dialogue, is that songs are inherently repetitive and people subconsciously anticipate song phrases. An appropriate format for subtitling song-programmes was arrived at Sample SLSed songs were shown to impromptu audiences in Ahmedabad city slums, at the railway station, and some villages in Gujarat. Overt evidence of reading, such as lip movement, was recorded on video camera. The subtitling format chosen drew few objections,; interference with the visuals, if any, was not problematic. Audience feedback confirmed that SLS invites reading. The technique does not compromise entertainment but enhances it, thus, making it useful for both the literate and the partially literate. Enhanced entertainment results from SLS because it offers viewers an opportunity to sing along and know the song lines. SLS gives definition to poorly audible sound common in group viewing situations and/or a noisy ambience. The deaf and hearing impaired would benefit especially. Considering the social and entertainment gains, SLS is extremely inexpensive and easily implemented on television and films.

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Working Papers | 1998

Computer Simulation of Hospital Systems

K. V. Ramani

Hospital Management is an area of considerable importance to governments' health authorities and the general population. Governments all over the world are concerned about providing quality health care to their people. The situation has become very critical recently in the light of rapidly increasing costs for medical care and the potentially declining levels of service. Hence there is an urgent need to study hospital management systems in detail in order to suggest cost effective solutions for service quality improvements. In our exploratory research study, we have chosen to focus on the quality of outpatient services at CMC Hospital, Vellore. In this report, we discuss the design and development of a computer simulation model to analyse the existing outpatient system and to evaluate alternatives for CMC Hospital to improve the quality of outpatient services.

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Working Papers | 1998

A Study on the Personality Profile of Middle Managers: The Indian Experience

Parikh Indira J, Singh Nimrat, and Shah Nayana

In the context of transformations taking place in the environment, organizations are initiating major changes in their structure, design and human processes. These changes generate a great deal of anxiety and apprehension amongst different levels in the cadre. It appears that the middle level managers in the organization are affected the most through these changes. The top levels and the lower most levels are becoming more powerful whereas the middle levels are questioning their space and location in the organization. An action research study was undertaken to get into the universe of this level of managers and get a feel of how they perceive and respond to these changes. This study utilized a projective technique (the Thematic Apperception Test) to unfold the personality traits of these managers which were then linked to their response patterns in social and organizational contexts. An effort was made to move from a micro to a macro level. This work was undertaken in groups of 12-15 middle managers across different organizations. Three day workshops were held to explore and enlarge the concepts of job, task, role, hierarchical relationships, membership in a group and professionalization of systems. These workshops facilitated a look into the self in the context of the external environment. The aim here, was to generate greater ownership and enhance effectiveness among the middle managers. Having explored the universe of the managers through their stories and the group interactions that took place, some specific traits and experiences got revealed. These are grouped into specific themes like (a) individual's definition of self, work and social roles; (b) individual's experience with authority and relationships; (c) individual as a group member; and (d) individual's experience with structure, system and processes. The external and internal influences on a manager's role-taking processes are also discussed in the paper. These findings have relevance for the human resource professional in designing such systems and structures keeping in view the socio-cultural context, the dreams, aspirations and ambitions of this group and the present reality of the organization and the environment.

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Working Papers | 1998

Strategic Partnering in Telecom Software: Northern Telecom Technology Network in India

Mytelka Lynn K, Pankaj Chandra, and Rakesh Basant

Inter-firm linkages are becoming strategically important for transfer and development of technological capabilities. In this paper, we present how one such network of partnership between a MNC and some Indian software firms has evolved in the telecom sector. We attempt a preliminary exploration of some issues in capability building through partnering and highlight mechanisms for cooperative technology development in this sector.

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Working Papers | 1998

Can Targeting Work in Food Security Programmes? A Study of Consumer Behaviour and the Fair Price Shop System for Food in India

Abraham Koshy and Vasant P. Gandhi

In most major subsidised food distribution programmes, targeting of benefits to the principal beneficiaries is significant problem. For India's public distribution system for foodgrains which works through an immense network of 433,000 fair price shops, distributing nearly 20 million tons of foodgrains annually, this question of targeting is of great importance. The study examines this issue through primary survey data of consumers and shops from the food-deficit state of Gujarat. The study finds that marketing of consumer goods has undergone substantial expansion in recent years. Examination of the consumer behaviour through a logit model shows that consumer sourcing for essential food staples of wheat and rice at fair price shops is predominantly negatively related to well-being indicators of income, land ownership, irrigation and education. It finds through a tobit model estimation that consumer utilization of the food entitlements at fair price shops is also negatively related to different well-being indictors. A major reason is quality. The targeting of the system for the poor could thus be better than usually assumed. By channelling foodgrains of this kind, the system may be actually providing a reasonably good service for both producers and consumers, especially the poor.

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Working Papers | 1998

Financial Management in French-Thai Joint Ventures: An Exploratory Study

Win Khin Yu Yu, Gupta Jyoti   , and Pandey I M

This study, using a case study approach, focuses on the financial management practices and issues of two French-Thai joint ventures-Danone (Thailand) Company and Prestia Lafarge (Thailand) Company. Danone is a consumer product company, mainly catering to the needs of the local Thai markets. In Danone, the French partner has 49% shareholding but it dominates the management decision making. Prestia is an industrial product. BoI (Board of Investment) promoted company, mainly focusing on the export markets in the South East-Asian region. In Prestia, the Thai partner has 60% shareholding but both the French and the Thai partners equally share the management decision making. Both companies follow sound financial management practices in the area of working capital management, investment, financing and dividend decisions, long term financing and international financial management. The significant differences between the two companies appear in terms of the influence of the parent companies on the decision making. Financial decision making is quite independent in Prestia while the parent company closely monitors the financial management practices of Danone (Thailand). Yet another difference is in the long-term financing patterns of the two companies. Danone is more aggressive in the use of debt than Prestia. This may be attributed to the nature of the two companies' businesses; Danone has high liquidity and less risk as compared to Prestia. In both companies, the local partners play a passive role in the management of the companies.

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Working Papers | 1998

Retail Investor- A Lost Species

Gupta Ramesh

Everybody in India seems to be looking for the retail investor to come back to the market. He is badly needed because he is the major (rather only) source of providing risk capital. Portfolio managers (including FFIs) only shuffle around the holdings in existing scrips, but do not inject much needed risk capital to upcoming enterprises to undertake new industrial activity. It is the retail investor who provides this capital either directly by investing in equity market or participating through institutions (i.e. mutual funds). Since the advent of SEBI, regulatory philosophy has changed from merit (administered) to disclosure (marked based). Since there is asymmetry of information between issuers and investors, disclosure philosophy presuppose existence of a matured and vibrant financial analyst industry. Professional analysts help the investor to decode corporate information and investigate beyond stated information, particularly in the absence of uniform accounting standards. Since institutional investors and retail investors do not have expertise and resources to fully understand the information, retail investors in a market-based system generally participate through mutual funds. In India, institutional accountability to investors has been dismal and the regulatory framework has repeatedly failed to provide effective and timely remedies. Retail investors, though enthusiastic in the beginning, have lost faith in mutual funds for equity investment because of many ugly episodes. The evolving regulatory framework in India is serving mainly institutional interests, sometime even at the cost of retail investors. To win the retail investor's confidence, the style and functioning of SEBI will have to change. The interests of the retail investor must get primary in SEBI's rule making processes.

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Working Papers | 1998

Estimates of Back-up Needed in Box Cooker in Different Regions Using Simulation

Pilare Vasant R and Girja Sharan

In this paper estimates of backup needed in eleven locations have been presented. Estimates were made using a duly validated mathematical model of box cooker and climatic conditions of each location.

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Working Papers | 1998

Profile and Performance of Some Farm Input Industries

Parmar D S and Desai B M

Modernisation of agriculture requires different farm inputs industries like seeds, fertilisers, pesticides, implements and machinery, feed for livestocks and electricity. This is because new technologies in agriculture are invariably embodied in these inputs. This exploratory study aims to discuss (a) profile and financial performance of some units/companies in selected farm input industries in early 1990s and (b) pre and post reform growth performance of some farm input industries at the aggregate level. To study the first objective, data were collected from annual reports of the companies and some directories on industries available in the library. For the second objective, data sources are various issues of Annual Survey of Industries published by CSO, GOI and 1996-97 Economic Survey of GOI. Performance of major farm input industries under study reveals a paradoxical set of findings. At the firm level financial performance shows it to be quite good and especially for small and medium size companies particularly fertilisers, pesticides and farm implements and machinery. But the industry level growth performance especially in post reform period (upto 1995) it is not so. New economic policies seem to have improved the financial performance to some extent but did not get translated at aggregate or industry level. Unless economic policy addresses the crucial question of composition of economic growth the stray better performing smaller farm input firms may not wield industry level performance in the directions desirable to the economy.

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