Prof. Deepti Bhatnagar

Organizational Behaviour


Educational Qualifications

  • Fellow (IIMA). Specialization in organizational behavior and personal and interpersonal dynamics

Academic Affiliation

  • She has taught as Visiting Professor of Management at the University of Maryland at College Park, and Fairleigh Dickinson University.
  • She has also taught at the Indian Institute of Technology, Kanpur. Before joining IIMA as faculty, she worked with industry for five years.
  • She has conducted and taught in executive education programs for large organizations in India and in Sri Lanka, Singapore, and Middle Eastern countries.
  • At IIM Ahmedabad, she has designed and coordinated open enrolment programs ranging from four-month long management education program for middle-level managers to one-week programs on relevant topical themes for top executivesfrom large corporations.
  • She was on the board of a medium sized Indian Bank from 1999 to 2005.

Professional Affiliation

  • Consultant to the Commonwealth Secretariat, World Health Organisation, Interman, Geneva, the World Bank Washington DC, and various organisations in the Indian corporate sector.
  • Her current consulting interests are in the area of management competence development and HR issues in managing organisational change.




Area of Research:

  • Her teaching and research interests are in the areas of managing innovation and change, issues of power, influence and leadership, women in management, and business ethics.
  • She has published in leading international and Indian journals.

Current Research :

  • Empowerment and women in ICTs, work-life balance, innovation and change.


I.  Books:

  1. Ramani K V, Bhatnagar  D, Desai  BM, Koshy A, Morris S, Raghunathan V. (Eds.) Managing Alternatives : Case Studies from Vikalpa, The Journal for Decision Makers. New Delhi: Macmillan India Ltd, 1999, 334p.
  2. Raghuram G, Asopa VN, Bhatnagar D, Dixit MR, Ramani KV, Rao VV, Sinha S. (Eds.). Shipping Management: Concepts and Cases. New Delhi: Macmillan India Ltd., 1997, 478 p.

II.  Papers published in journals:

  1. Bhatnagar, Deepti and Rajadhyaksha, Ujvala, "Attitudes towards Work and Family Roles and their Implications for Career Growth of Women: A  Report from India." Sex Roles: A  Journal of Research (New York), 2001/2, Vol. 45, Nos. 7/8, pp 549-565. Paper nominated  for the Rosabeth Moss Kanter award for excellence in Work Family Research.
  2. Rajadhyaksha, Ujvala and Bhatnagar, Deepti,"Life Role Salience : A study of dual-career couples in the Indian Context" Human Relations, 2000, Vol.53, No.4, pp. 484-511.
  3. Varman, Rahul and Bhatnagar, Deepti."Power and Politics in Grievance Resolution: Managing Meaning of Due Process in an Organization" in Human Relations, 1999, Vol. 52, No. 3, pp 349-382.
  4. Morris, Michael W.; Williams, Katherine Y.; Leung, Kwok; Larrick, Richard; Mendoza, Teresa M.; Bhatnagar, Deepti; Li, Jianfeng; Kondo, Mari; Luo, Jin-Lian; Hu, Jun-Chen.,"Conflict Management Style: Accounting for Cross-National Differences", in Journal of International Business Studies, 29, 4 (Fourth Quarter 1998), pp. 729-748.
  5. Bhatnagar, Deepti. and Bhandari, Leena. "Organizational Culture in the Changing Environment" in the Special Issue on India's Economic Reforms, Vikalpa, 1998, 23(1), January-March, pp. 83-91.
  6. Bhatnagar, Deepti, "Factors Influencing Attitudes of Bank Employees Toward Computers" in Indian Journal of Industrial Relations, 1997, 33 (2), October, pp. 225-244.
  7. Lee, Ju-Whei. Yates, J. Frank. Shinotsuka, Hiromi. Singh, Ramadhar. Onglatco, Mary Lou Uy. Yen, Nai-Shing. Gupta, Meenakshi. Bhatnagar, Deepti, "Cross-National Differences in Overconfidence". Asian Journal of Psychology, 1995, 1 (2), pp 63-69.
  8. Bhatnagar, Deepti and Swamy, Ranjini, "Attitudes towards Women as Managers: Does Interaction Make a Difference?"  Human Relations, 1995, 48 (11), pp 1285-1307.
  9. Bhatnagar, Deepti, "Evaluation of Managerial influence Tactics :  A Study of Indian Bank Managers".  Journal of Managerial Psychology, 1993, 8 (1)
  10. Bhatnagar, Deepti, "Understanding Political Behaviour in Organizations : A framework",  Vikalpa, 1992, 17 (2).
  11. Bhatnagar, Deepti, "Workers' Participation in BHEL, Tiruchi: Structure and Reality".  Diagnostic, Vikalpa (1991), 16 (4).
  12. Bhatnagar, Deepti,  "Integrating Women in Banks : From Role Enlargement to Enrichment", Indian Management, 1991, 30 (10 11).
  13. Bhatnagar, Deepti, Review of the book Banks and Customers: A Behavioural Analysis by Sushila Singhal, Vikalpa, 1990, 15 (3), 78 79.
  14. Chhokar S. Jagdeep and Bhatnagar, Deepti "Attitude toward Computers: Development of a Scale" International Journal of Management 1989, 6 (3).
  15. Bhatnagar, Deepti, "Professional Women in Organizations: New Paradigms for Research and Action". Sex Roles, 1988, 18 (5/6).
  16. Ottaway R.N. &  Bhatnagar, Deepti. "Personality & Biographical Differences between Male & Female Managers in United States & India".  Applied Psychology: An International Review,, Special Issue, 1988, 37 (2).
  17. Bhatnagar, Deepti, "Haste makes Waste: Negative consequences of Hurried Change Efforts" Diagnostic. Vikalpa, 1988, 13 (1).
  18. Bhatnagar, Deepti & Nair Vidya. "Women Managers Speak Up: A Study of Concerns and Expectations of Women Managers".  Indian Management, 1988, 27 (2).
  19. Bhatnagar, Deepti, "A Study of Attitudes towards Women Officers in Banks". Prajnan, 1987, 16 (3).
  20. Bhatnagar, Deepti,  "Enhancing  Innovation Capability", Productivity Journal, 1987, 27 (2).
  21. Bhatnagar, Deepti, Review of the book "Careers, Colleagues and Conflicts: Understanding Gender, Race and Ethnicity in the workplace" by Armand Lauffer, Vikalpa, 1987, 12 (1), 67 68.
  22. Bhatnagar, Deepti, "A Model for Managing Innovations in Banks", Vikalpa, 1986, 11 (4).
  23. Bhatnagar, Deepti, "Some Organizational Ramifications of Computerization", Indian Management, 1986, 24 (2)
  24. Bhatnagar, Deepti and Bose, Kakoli, "Organizational Role Stress and Branch Managers". Prajnan, October December, 1985, 14 (4).
  25. Bhatnagar, Deepti, "Problems faced by Women in a Male dominated Organization". Diagnostic, Vikalpa, 1985, 10 (4).
  26. Bhatnagar, Deepti, "Targets are achieved but the objective is  lost", Diagnostic, Vikalpa, 1985, 10 (2).
  27. Bhatnagar, Deepti, "Enhancing Managerial Power", Productivity Journal, 1985, 21 (1).
  28. Bhatnagar, Deepti, "Is Dissent Necessary in Our Organizations? Indian Management, 1983, 2 (11).
  29. Bhatnagar, Deepti, "Diffusion of Banking Innovations and Communication Strategies for Rural Areas", Prajnan, 1983, 12 (3).
  30. Bhatnagar, Deepti, "Task  and People Orientation among Managers   An Empirical Study", Lok Udyog, 12 (5).
  31. Bhatnagar, Deepti, "Participatory Desire and Deprivation among Employees in Two Indian Organizations", Indian Journal of Industrial Relations, 1983, 18 (4).
  32. Bhatnagar, Deepti, "Managerial Roles, Skills and Training in Banks: Need for a Direct Linkages, Prajnan, 1983, 12 (1).
  33. Bhatnagar, Deepti, "Delegation   A Positive Approach to Management", Management Review, 1983, 9 (2).
  34. Bhatnagar, Deepti, "Manager as a Performance Counsellor: An Oft Neglected Role", Lok Udyog, 1982, 14 (4).Bhatnagar, Deepti, "Too Much Participation Too Little Involvement". National Labour Institute Bulletin, 1981, 7 (2).
  35. Bhatnagar, Deepti, Book Review, Vikalpa, 1977, 2 (3).
  36. Bhatnagar, Deepti, "Workers Desire for Participation: An Empirical Study", Productivity Journal, 1977, 17 (4).


III. Chapters & cases published in Books / Conference Proceedings :

  1. Bhatnagar, Deepti. "Negotiations: Negotiating the Sale of a Ship," Shipping Management: Cases and Concepts. G. Raghuram, et al (Eds.), New Delhi: Macmillan India Ltd, (1997), pp. 36-62.
  2. Bhatnagar, Deepti and Raghuram, G. "Foresight Integrated Case - A Case Study," Shipping Management: Cases and Concepts. G. Raghuram, et al (Eds.), New Delhi: Macmillan India Ltd, (1997), pp. 345-406.
  3. Bhatnagar, Deepti and Dixit, Mukund R., "Discovering People Potential: Organisational Constraints and Facilitators" in K.B. Akhilesh, and P. Singh (eds.), Evolving Performing Organisations through People, (New Delhi: Wiley Eastern), 1995, pp. 58-72.
  4. Bhatnagar, Deepti, "Women in Banks: Role Enlargement or Enrichment?", in I.S. Singh (ed.), Women As A Workforce in the Organised Sector: Empirical Perspectives. (New Delhi: Oxford & IBH), 1995, pp. 52-59.
  5. Bhatnagar, Deepti.  SEWA: The Self Employed Women's Association, in Strategic Issues in Development Management: Learning from Successful Experiences, London, Commonwealth Secretariat, 1989.
  6. Ottaway R.N., Bhatnagar, Deepti, and Karol, Todd. "A Cross  cultural Study of work related Beliefs Held by MBA Students", Eastern Academy of Management Proceedings. Twenty sixth Annual Meeting, May 11 13, 1989, Portland, Maine.
  7. Bhatnagar, Deepti, "Human Resources Development for Women Employees in Banks".  Book Chapter in Khandelwal A.K. (ed), Human Resources Development in Banks, New Delhi, Oxford & IBH, 1988.

IV. Articles published in financial dailies and newspapers :

  1. Bhatnagar, Subhash. and Bhatnagar, Deepti. "Educational Challenges for Management Students and Teachers" in The Economic Times, March 20, 1998.
  2. Ottaway, R.N. and Bhatnagar, Deepti.  "The Cutting Edge of Human Resource Management", The Times of India, September 12, 1992.
  3. Bhatnagar, Deepti, "Managing Change in Organizations : An Integrative Approach",  The Economic Times, August 15, 1991.

V.    Papers Presented in Research Seminar

  1. "Gender Differences in Conflict Between Work and Home Roles among Dual Career Couples." Presented with Rajadhyaksha U. at the Hawaii Conference on Business, Honolulu, Hawaii, June 14-17, 2001.
  2. "Retention Management in IT Industry : Work - Life Balance as an HR Tool." Presented with Smita S. at the seminar on Current and Emerging Issues in HR organised by Indian Institute of Technology Delhi, Delhi, September 9 - 11, 2000.
  3. Talk on "Professionalisation in Management: Role of Human Resource Management in Banks" at the seminar on Current Challenges in Urban Banks' Management organised by the Ahmedabad District Co-operative Union and the Ahmedabad District Co-operative Bank Ltd, Ahmedabad, February 8, 1998.
  4. "Leadership in Educational Administration".  The Annual Convention of the Principals of the CBSE-affiliated Schools in the Gulf at Doha, Qatar, December 10-11, 1997.
  5. "Principle-Centred Leadership". Presented at the Convention on Excelling in the 21st Century: Challenges & Strategies, 24th National Management Convention, Bangalore Management Association and AIMA, Bangalore, August 8-9, 1997.
  6. "Human Resource Management in Shipping". Presented at the Conference on Ship Management, Nautical Institute, Bombay, September 11-12, 1996.
  7. "Innovations in Management: Case studies of Alacrity, Excel Industries and Lijjat Papad".  Presented at the Convention on Institutionalizing Management Innovations.  The 1993 Commonwealth Interman Programme, Durham University Business School, U.K., June 17-23, 1993.
  8. "Ethics in Management: Some thoughts and reflections".  Paper presented at the seminar on Indian Business in the Twenty First Century, Indian Merchants' Chamber, Bombay, March 14, 1992.
  9. "Women in Banks: Role Enlargement or Enrichment?" Paper presented at a National Seminar on Psycho, Socio and Anthropological Dimensions of Women Force in Organised Sector, Gandhi Labour Institute, Ahmedabad,  29th December, 1990.
  10. "Self Employed Women's Association: A Trade Union with a Difference", Commonwealth Roundtable on Strategic issues in Development Management, University of Warwick, Coventry, U.K., June 29 July 3, 1987.
  11. "Change Agent Styles, Personality Factors and Biographical Differences Between Male and Female Managers".  Paper presented with Richard N. Ottaway at the 21st International Congress of Applied Psychology, Jerusalem, Israel, July 13  18, 1986.
  12. "Heads I Win, Tails You Lose:  The Male dominated World and Women Managers", National Conference on Women Entrepreneurs and Executive, New Delhi, February 19 20, 1985.
  13. "Desire for Participation A Prerequisite for Making Participation Work".  National Seminar on Making Participation Work, National Labour Institute, New Delhi, March 9 12, 1981.
  14. "Forest Resources and the Development of Tribals in the Dharampur Taluka".  Seminar on Development Planning of Dharampur Taluka, Tribal Research and Training Institute, Gujarat Vidyapith, Ahmedabad, January 12 12, 1978.
  15. "Participatory Aspirations and Deprivation of Workers".  Second Seminar on Management Research, Indian Institute of Management, Ahmedabad, January 19 20, 1978.

VI.    Cases

  1. Managing Expectations from and Relationship with Customers (with Mukund R. Dixit)
  2. Working in Teams (with Mukund R. Dixit)
  3. Experiences of Roger Smith, Representative, NCC (with Mukund R. Dixit)
  4. The Vietnam Project (with Mukund R. Dixit)
  5. Reflections of Noble Corporation, a client (with Subhash Bhatnagar, Mukund R. Dixit)
  6. What price ethics?  Rao's dilemma
  7. Emergence of a social change organization: A case study of SIDH, Mussoorie
  8. Self Employed Women's Organization, Ahmedabad
  9. Maharogi Sewa Samiti: Baba Amte's Ashram
  10. Excel Industries, Bombay(with Mukund R. Dixit)
  11. Alacrity Foundation, Madras ( with Mukund R. Dixit)
  12. Shri Mahila Gruha Udyog Lijjat Papad, Bombay (with Mukund R. Dixit)

Case Studies on Empowerment

  1. ‘Peru Programmatic Social Reform Loan', Case Study on ‘Empowerment' available on World Bank's PovertyNet website, 2003.
  2. ‘Latvia Programmatic Structural Adjustment Loans', Case Study on ‘Empowerment' available on World Bank's PovertyNet website, 2003.
  3. ‘Mazdoor Kisan Shakti Sangathan', Case Study on ‘Empowerment' available on World Bank's PovertyNet website, 2003.
  4. ‘Nike in Vietnam: The Tae Kwang Vina Factory', Case Study on ‘Empowerment' available on World Bank's PovertyNet website, 2003.
  5. ‘Empowering‘Empowering the Blind and the Disabled: The Blind People's Association', Case Study on ‘Empowerment' available on World Bank's PovertyNet website, 2003. 
  6. ‘Empowering‘Empowering Women in Urban India: Shri Mahila Griha Udyog Lijjat Papad', Case Study on ‘Empowerment' available on World Bank's PovertyNet website, 2003.
  7. ‘Participatory‘Participatory Budgeting in Brazil', Case Study on ‘Empowerment' available on World Bank's PovertyNet website, 2003.
  8. ‘Russian‘Russian Federation: Coal Sector Adjustment Loans', Case Study on ‘Empowerment' available on World Bank's PovertyNet website, 2003.
  9. ‘Parivartan: Countering Corruption in Delhi', Case Study on ‘Empowerment' available on World Bank's PovertyNet website, 2003.
  10. 'Kosovo Micro Enterprise Bank', Case Study on ‘Empowerment' available on World Bank's PovertyNet website, 2003.
  11. ‘The Yamada Village E-Project', Japan, Case Study on ‘Empowerment' available on World Bank's PovertyNet website, 2003.
  12. ‘Capacity Building Program in Burkina Faso', Case Study on ‘Empowerment' available on World Bank's PovertyNet website, 2003.
  13. ‘The Filipino Report Card on Pro-poor Services', Case Study on ‘Empowerment' available on World Bank's PovertyNet website, 2003.

Topic Name File Size File Type
Conflict Management Style: Accounting for Cross-National Differences 2077185 pdf
Life Role Salience : A study of dual-career couples in the Indian Context 1478937 pdf
Evaluation of Managerial influence Tactics : A Study of Indian Bank Managers 94376 pdf




Awards & Honors

Year Awards & Honors




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